The agent workforce for behavioral health

Less paperwork.
More patient care.

Authora Health automates the clinical documentation, service authorizations, and payer communication that delay care and burn out clinicians — so your team spends its time treating patients, not re-typing the same form.

Built for Virginia DMAS Medicaid workflowsHIPAA-compliant infrastructure
Authorization workspaceLive queue

Every DMAS form,
one workspace.

Initial SAR

AI drafted

CMHRS Continued Stay

Ready to submit

CSA Packet

Approved
AI DraftIn ReviewApproved

Used by behavioral health clinics

Canopy PinesCounseling
Blue RidgeFamily Services
HarborviewBehavioral Health
Richmond TherapeuticHealth Services
DynastyCounseling
StillwaterCounseling Group
MeridianYouth Services
Bright PathRecovery
Canopy PinesCounseling
Blue RidgeFamily Services
HarborviewBehavioral Health
Richmond TherapeuticHealth Services
DynastyCounseling
StillwaterCounseling Group
MeridianYouth Services
Bright PathRecovery

Why Authora

Administrative work shouldn’t slow down care.

From the first minute of the visit to the payer’s decision — one record, one flow, no re-typing.

A therapist listening closely to a client during a one-on-one session in a bright office
A comforting hand resting on a client's arm during a supportive moment
  1. 01

    Capture the visit

    Dictate or pull EHR notes — the session is transcribed live, once.

  2. 02

    AI drafts the packet

    Narratives, forms, and required fields are drafted in seconds.

  3. 03

    Clinician reviews & signs

    A licensed clinician approves every word before anything moves.

  4. 04

    Submit to the payer

    One payer-ready packet, validated and complete — one click.

  5. 05

    Track the decision

    Live status from submission to approval in a single shared queue.

  6. 06

    Outbound fax

    Signed packets fax straight to the payer from Authora — no fax machine, no cover-sheet shuffle.

Capture
Complete
Submit
Track

Capture

Capture the visit once, use it everywhere.

Dictation and EHR notes turn into a single structured record — no re-typing the same history into every form.

  • Fewer clicks
  • Live transcription
  • Auto-mapped fields
  • Faster intake
A therapist speaking with a client during an in-person initial assessment
Profile photo of client J. Alvarez

J. Alvarez

Initial assessment

Recording

Transcribing · PHI redacted before any model

Client reports improved sleep and fewer panic episodes since our last visit…

40 min capturedAuto-mapped

Draft

AI drafts the narrative, you approve it.

Narrative-heavy fields are drafted from the intake record in seconds, ready for a clinician to review and sign off.

  • Draft in seconds
  • Clinician review required
  • Consistent language
  • Fewer rewrites
AI drafted narrativeInitial SAR
RegenerateUse draft
Profile photo of Dr. A. Patel

Dr. A. Patel

Reviewing draft · LMHP

Submit & track

Submit, sign, and track without leaving Authora.

Every packet stays in draft until signed, then moves through submission and payer decisions in one dashboard.

  • Digital signatures
  • Status tracking
  • Payer-ready packets
  • Peer-to-peer prep
A clinician in a white coat talking through next steps with a smiling patient
CMHRS Continued StayLive

Intake

In review

Submitted

Decision

Profile photo of Dr. M. Chen

Signed by Dr. M. Chen

Awaiting payer decision

A warm therapy office with tan leather furniture and natural light
A woman relaxing with a cup of coffee by a sunlit window

The point of it all

More time in the room. Less time in the paperwork.

Every hour Authora saves on documentation is an hour back for sessions, supervision, and the people waiting for care. That’s the whole product.

  • Sessions stay about the client, not the keyboard
  • Clinicians leave on time with notes done
  • Clients feel the difference in every visit

AI agents

Purpose-built agents for authorization operations.

Intake Agent

Structures intake notes and flags missing data before a request ever enters clinical review.

Authorization Agent

Builds SAR and CSA drafts with payer-aware prompts and medical-necessity narratives.

Mapping Agent

Maps the initial assessment straight onto the authorization forms — every answer lands in the right field, automatically.

Submission Agent

Assembles compliance-ready packets and validates completeness before every submission. Automated payer delivery is coming soon.

Payer Response Agent

Reads incoming decisions, summarizes outcomes, and surfaces the next required action.

MHSS Agent

Purpose-built specialist for MHSS documentation and continued-stay continuity. In development.

Virginia today

Every Virginia DMAS form, handled.

Authora is built around Virginia Medicaid Behavioral Health (BH) documentation — the umbrella over both Mental Health (MH) services like MHSS, TCM, and BHT — live today — and Substance Use Disorder (SUD) services like ARTS/SAIOP, coming soon. More states, payers, and service lines are on the roadmap.

Initial SAR

Initial Service Authorization Request for new episodes of behavioral health care.

CMHRS Continued Stay

Continued-stay SAR for Community Mental Health Rehabilitative Services.

CSA

Continued Stay Authorization packet, kept in sync with the client's clinical record.

Screening & Referral

Structured intake screening and referral-source documentation.

C-SSRS

Columbia Suicide Severity Rating Scale risk screening, captured at intake.

Falls Risk Assessment

Standardized falls-risk screening for at-risk populations.

Initial ISP

Individualized Service Plan generated from documented goals and history.

SAIOP Initial SAR

Coming Soon

Addiction and Recovery Treatment Services (ARTS) Service Authorization Review Form – Initial Request.

SAIOP CSA SAR

Coming Soon

Addiction and Recovery Treatment Services (ARTS) Service Authorization Review Form – Extension Request.

BHMHSUD(coming soon)

Coverage

Virginia today. New York next.

Authora is built around Virginia Medicaid behavioral health documentation. New York forms are next, followed by ten more states.

VA

Virginia

Live
NY

New York

Next
NC

North Carolina

Planned
MD

Maryland

Planned
PA

Pennsylvania

Planned
OH

Ohio

Planned
TX

Texas

Planned
FL

Florida

Planned
GA

Georgia

Planned
TN

Tennessee

Planned
SC

South Carolina

Planned
IL

Illinois

Planned

Outcomes

Faster submissions.
Cleaner decisions.

75%

faster submissions

10x

less manual work

24hr

avg decision turnaround

Testimonials

Built for teams that move with quiet confidence.

Our team finally has one workspace where intake, clinical, and admin see the same status in real time.
Photo of a Clinical DirectorClinical Director
Regional Behavioral Health Group
Authora replaced three disconnected tools and gave us predictable workflows for every authorization handoff.
Photo of a Operations LeadOperations Lead
Community Mental Health Provider
The AI drafts are practical, not flashy. We spend less time formatting and more time moving cases forward.
Photo of a Utilization Review ManagerUtilization Review Manager
Multi-site Behavioral Practice

Demo

See Authora in action.

Virginia today. Every state tomorrow.

Less paperwork.
More patient care.

From intake to prior authorization to payer decisions — Authora keeps a human in the loop on every step, so your team can trust what the agents produce.